Effective Date: April 8, 2026
At Enmain Private Limited (“Enmain”), we value structured engagements and transparent communication. This Cancellation Policy outlines the terms under which clients may cancel services.
1. Scope
This policy applies to all services offered by Enmain Private Limited, including consulting, advisory, research, design, and subscription/retainer services.
2. Cancellation Before Project Initiation
- Clients may cancel a service by providing written notice via email before the project begins
- If cancelled within 3 days of payment → eligible for full cancellation without penalty
- If cancelled after 3 days but before project initiation → administrative charges may apply
3. Cancellation After Project Initiation
Once a project has officially commenced:
- Cancellation requests must be submitted in writing
- Charges will apply based on the proportion of work completed
- Any third-party costs, tools, licenses, or committed expenses will be deducted
- Deliverables completed up to the cancellation date will be shared upon request
4. Subscription / Retainer Services
For ongoing engagements:
- Cancellation requires a minimum 15–30 days’ prior written notice (as per agreement)
- Services will continue until the end of the billing cycle
Early termination does not entitle partial refunds unless explicitly agreed
5. Rescheduling or Modification
Instead of cancellation, clients may request:
- Project rescheduling
- Scope revisions
- Transition to alternative services
Such changes are subject to mutual agreement and feasibility.
6. Non-Cancellable Components
The following are generally non-cancellable:
- Completed milestones
- Delivered consulting outputs or reports
- Customized strategy, research, or intellectual deliverables
- Third-party commitments already incurred
7. Contact for Cancellation
All cancellation requests must be sent to: info@enmain.com